Legal Notice
Last Updated: May 28, 2026
1. Site publisher
This website and the Promer platform are published and operated by:
FireGroup JSC
Ho Chi Minh City, Vietnam
For any inquiries, contact us at [email protected].
2. Platform access
The Promer platform is accessible at:
- Website: https://promer.ai
- Web application: https://app.promer.ai
- Shopify application: https://apps.shopify.com/promer-creative-studio
Promer is a business platform intended for ecommerce advertisers and professional teams. Some features require account creation or installation via Shopify.
We work to keep the platform available at all times. However, access may be interrupted for maintenance, updates, or reasons outside our control. We are not liable for consequences arising from temporary unavailability of the Service.
3. Intellectual property
All content on this website and platform - including but not limited to text, graphics, images, logos, icons, videos, AI systems, software, templates, and UI design - is the exclusive property of FireGroup JSC, except where otherwise noted.
You may not reproduce, distribute, modify, or publish any of these materials, in whole or in part, without prior written permission from FireGroup JSC.
You retain ownership of the raw assets you upload to Promer. Once generated, you own the rights to your final ad creative outputs. Template structures, generation systems, and the underlying platform technology remain the property of Promer and FireGroup JSC. For full details, see our Terms of Service.
4. Third-party links
This website may contain links to third-party websites. These links are provided for reference only. Promer is not responsible for the content of third-party sites or the consequences of their use.
You are free to link to this website, provided that such links do not misrepresent Promer or imply any false affiliation.
5. Limitation of liability
We work to keep information on this website accurate and up to date, but we cannot guarantee it is complete or current at all times.
To the extent permitted by applicable law, Promer is not liable for errors, omissions, platform unavailability, or indirect damages arising from use of the website or platform, including loss of data, service interruption, or security incidents beyond our reasonable control. Our liability in any case shall not exceed the amount paid by you to Promer in the six months preceding the claim.
6. Governing law
This legal notice is governed by the laws of Singapore, as a neutral commercial jurisdiction. Any disputes arising from access to or use of this website fall under Singapore jurisdiction.
7. Related policies
This legal notice is part of a suite of policies that govern your use of Promer:
- Terms of Service - your rights and obligations when using the platform
- Privacy Policy - how we collect, use, and protect your data
- Cookies Policy - how we use cookies and how to manage your preferences
8. Contact
For legal inquiries or questions about this notice, contact us at [email protected].